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Support

Below you'll find our most frequently asked questions gathered together in one spot! So take advantage and read our faqs before you wait on a support email.

Frequently Asked Questions

Popular

Where can I use my Bagnet?
What's the difference between sport and luxury/leather Bagnets?
Why doesn't Bagnet support my bag on the refrigerator?
My Bagnet bends in the middle, is it broken?
The loop on my Bagnet sport and mini stretches when I use it, will it break?
How is Bagnet better than other purse hooks?

safety

Will Bagnet damage my cell phone?
Will Bagnet damage my credit cards?
Will Bagnet damage my hearing aid battery?
Is Bagnet safe for use near pacemakers or personal medical devices such as insulin pumps?
Is Bagnet safe for use around car key fobs, tiles, apple watch, and airpods?
Can Bagnet go through airport security?
Is there latex in Bagnet sport or mini?

Shipping

How long does shipping take?

weight rating

Where can I use my Bagnet?
How much weight will Bagnet hold?
Do luxury, leather and Bagnet sport hold different weights?
Will Bagnet support the weight of my bag?
Why doesn't Bagnet support my bag on the refrigerator?
How much weight will Bagnet mini hold?

Returns

Return Policy
Refunds (if applicable)
Late or Missing Refunds (if applicable)
Returning Gifts
Shipping your Returns

Our Support Policies

Return Policy
Satisfaction Guarantee
U.S. Shipping Policy
International Shipping Policy
Wholesale Policy

Support is a few clicks away

Ask the Team

So your question wasn't in the FAQ? Let us help! There are multiple ways to get in contact with our support team. For technical questions, the fastest way to get a response is by email. For order inquiries, check with us on Facebook Messenger!

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