hold on, we've got you

Support

Below you'll find our most frequently asked questions gathered together in one spot! So take advantage and read our faqs before you wait on a support email.

Frequently Asked Questions

How much weight will Bagnet hold?
Do luxury, leather and Bagnet sport hold different weights?
How much weight will Bagnet mini hold?
The loop on my Bagnet sport and mini stretches when I use it, will it break?
Is there latex in Bagnet sport or mini?
What's the difference between sport and luxury/leather Bagnets?
Where can I use my Bagnet?
Will Bagnet damage my credit cards or cell phone?
Is Bagnet safe for use around car key fobs, tiles, apple watch, and airpods?
Can Bagnet go through airport security?
Will Bagnet support the weight of my bag?
Why doesn't Bagnet support my bag on the refrigerator?
Is Bagnet safe for use near pacemakers or personal medical devices such as insulin pumps?
My Bagnet bends in the middle, is it broken?
How is Bagnet better than other purse hooks?

Returns & Exchanges

Return Policy
Refunds (if applicable)
Late or Missing Refunds (if applicable)
Exchanges (if applicable)
Returning Gifts
Shipping Returns

Our Support Policies

Return Policy
Satisfaction Guarantee
U.S. Shipping Policy
International Shipping Policy
Wholesale Policy

Support is a few clicks away

Ask the Team

So your question wasn't in the FAQ? Let us help! There are multiple ways to get in contact with our support team. For technical questions, the fastest way to get a response is by email. For order inquiries, check with us on Facebook Messenger!

CHAT NOWEMAIL SUPPORT
The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.
You have successfully subscribed!